A successful candidate should have a strong IT service management and software development background and be able to perform all activities related to Application Development, including implementing, and maintaining solutions within ServiceNow)
10 years of experience performing application development including 8 years of progressive experience with ServiceNow application development and architecture
5 years of experience developing program roadmaps and providing strategic guidance to IT leaders
Experience must include the design and implementation of complex application solutions suited to business needs using the ServiceNow platform and hosted applications, incorporating principles of scalability, reliability, and simplicity
Experience monitoring technical professionals is required, including performing technical reviews monitoring, and coordinating complex development efforts
Develop detailed functional and technical requirements for Servicenow enhancements Troubleshoot and Mitigate identified bugs Develop scripts
To improve operational efficiency across all AC ServiceNow environments, and Orchestrate and Automate workflows and data exchange Must be able to define and implement high performance and highly scalable product/application architectures, and be able to lead integration activities for operational, tactical, and strategic systems
Determine and analyze functional requirements Optimize service performance Develop and customize ServiceNow scoped applications and facilitate the rollout of new business processes and enhancements to current applications
Other Credentials ITIL v3 or v4 foundations required Two of the following ServiceNow certifications are preferred
ServiceNow Certified System Administrator ServiceNow
Certified Application Developer
ServiceNow Certified Implementation Specialist
ServiceNow Certified Application Specialist Other architectures and
Service framework certifications are preferred, Ex: IT4IT, TOGAF
India
USA
All
