India-Miracle Heights
Exp 6-12 Years
Responsibilities
- Design, develop, and implement scalable ServiceNow solutions using Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and custom applications.
- Lead technical design and architecture for enhancements across ServiceNow modules including ITSM, CMDB, Asset Management, and related platform capabilities.
- Develop and maintain catalog items, record producers, workflows, and custom applications following ServiceNow development best practices.
- Build, support, and optimize integrations with external systems using REST APIs, SOAP services, MID Server, IntegrationHub, OAuth, and SAML authentication.
- Troubleshoot integration failures, resolve platform issues, and optimize application performance, reliability, and scalability.
- Configure and maintain platform security including ACLs, roles, permissions, and access controls to meet enterprise governance standards.
- Collaborate with business stakeholders and cross-functional teams to translate business requirements into effective technical solutions.
- Support platform administration, system upgrades, documentation, testing, and deployment activities across ServiceNow environments.
- Drive platform best practices, provide technical leadership, and lead continuous improvement initiatives to ensure secure, maintainable, and high-performing ServiceNow solutions.
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We are an Equal Opportunity Employer
Applicants are considered for employment without attention to or discrimination against race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All employment is decided on the basis of qualifications, merit and business need.