Maintain Microsoft Azure cloud infrastructure and services to ensure operational stability and system availability.
Manage and monitor Rubrik backup environments, ensuring successful backup execution, recovery readiness, and compliance with operational standards.
Perform routine cloud support activities, infrastructure maintenance, and system health checks across production environments.
Monitor alerts, incidents, dashboards, and infrastructure performance metrics to proactively identify and address issues before service disruption occurs.
Troubleshoot and resolve Azure infrastructure, networking, storage, and compute-related issues within defined support timelines.
Participate in North America after-hours operational support, escalation calls, and critical incident response activities.
Coordinate with internal infrastructure, application, and operations teams to support issue resolution and service restoration efforts.
Support documentation, escalation records, procedural guidelines, and environment-related knowledge artifacts.
Follow ITIL processes, governance standards, and cloud operations best practices to support reliable and secure infrastructure management.
India
USA
All
