Administer, maintain, and optimize the Redwood RunMyJobs environment to support enterprise workload automation and business-critical job scheduling.
Create, modify, and manage job schedules, calendars, workflow chains, dependencies, and workload automation processes for SAP and non-SAP applications.
Monitor daily batch jobs, validate successful execution, and proactively resolve scheduling issues to maintain production stability.
Troubleshoot failed jobs, perform root cause analysis, and implement corrective actions to improve scheduling reliability and overall system performance.
Collaborate with SAP Basis, Infrastructure, Application Support, and support teams to resolve production issues and ensure seamless business operations.
Configure alerts, notifications, SLA monitoring, and operational dashboards to improve workload visibility and incident response.
Develop and maintain standard operating procedures, scheduling documentation, and operational runbooks for workload automation processes.
Support SAP background job scheduling across SAP S/4HANA and related environments while assisting with production support, batch monitoring, and incident management.
Implement process, automation improvements, and scripting solutions while supporting ITIL-based change management and on-call production support.