Responsibilities

  • Administer, maintain, and optimize the Redwood RunMyJobs environment to support enterprise workload automation and business-critical job scheduling.
  • Create, modify, and manage job schedules, calendars, workflow chains, dependencies, and workload automation processes for SAP and non-SAP applications.
  • Monitor daily batch jobs, validate successful execution, and proactively resolve scheduling issues to maintain production stability.
  • Troubleshoot failed jobs, perform root cause analysis, and implement corrective actions to improve scheduling reliability and overall system performance.
  • Collaborate with SAP Basis, Infrastructure, Application Support, and support teams to resolve production issues and ensure seamless business operations.
  • Configure alerts, notifications, SLA monitoring, and operational dashboards to improve workload visibility and incident response.
  • Develop and maintain standard operating procedures, scheduling documentation, and operational runbooks for workload automation processes.
  • Support SAP background job scheduling across SAP S/4HANA and related environments while assisting with production support, batch monitoring, and incident management.
  • Implement process, automation improvements, and scripting solutions while supporting ITIL-based change management and on-call production support.

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