Install, configure, maintain, and upgrade Informatica platforms including PowerCenter, PowerExchange, and IDMC across Linux, Unix, and Windows environments.
Monitor platform utilization, bandwidth, server performance, storage usage, and workflow execution to ensure system stability and operational efficiency.
Analyze workload patterns and infrastructure metrics to recommend capacity adjustments and optimal hosting configurations.
Design and maintain disaster recovery solutions and support transactional replication across data center environments.
Collaborate with database administrators to maintain database performance, integrity, security controls, and reliable recovery procedures.
Investigate and resolve performance issues impacting data warehouse pipelines and enterprise data integration processes.
Manage production incidents, service requests, and operational updates through ServiceNow while ensuring adherence to defined SLAs.
Support deployment activities, change management processes, and rollback planning while participating in CAB reviews and production release coordination.
Provide operational reporting, root cause analysis, documentation, and stakeholder communication including service reviews, escalation management, and status updates.
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