Manage and deploy Windows endpoint patches using the Kaseya RMM platform across POS devices and retail infrastructure environments.
Coordinate Windows patching across distributed endpoints, such as POS terminals, kiosks, store servers, and payment devices.
Ensure patch deployments are executed without disrupting store operations in airport retail environments.
Monitor endpoint health, investigate system anomalies, and track device availability across large-scale endpoint fleets.
Manage updates for Windows operating systems, BIOS, device drivers, security software, and endpoint encryption configurations.
Create monitoring alerts, dashboards, and health reports using tools such as PRTG and system diagnostic logs.
Support automation initiatives for monitoring, patch validation, and incident creation using frameworks and scripting technologies.
Integrate monitoring alerts with ServiceNow ticketing workflows and assist service teams in incident resolution.
Investigate patch failures or endpoint outages, document troubleshooting steps, and support system stability across business-critical POS environments.
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