Senior QA Lead - Retail WFM Experience

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India-Miracle Heights
 
Exp 6-10 Years

Key Skills

Retail workforce managementQa strategy & test planningSIT UAT& Regression PlanningDefect managementFuctional End to end management
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Responsibilities

  • Lead QA activities for Retail WFM implementations, enhancements, and support projects.
  • Develop test strategies, test plans, test scenarios, and test cases based on business and technical requirements.
  • Plan and execute SIT, UAT, regression, functional, and end-to-end testing activities.
  • Understand key Retail WFM processes, including workforce planning, scheduling, forecasting, time and attendance, and labor management.
  • Analyze requirements and translate business processes into comprehensive test coverage.
  • Lead defect triage, root-cause analysis, retesting, and resolution tracking with development and technical teams.
  • Coordinate with business stakeholders, development teams, offshore teams, and project stakeholders to support timely QA delivery.
  • Provide QA leadership, functional expertise, test documentation, knowledge transfer, and SME-level guidance across WFM initiatives.


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