Senior QA / WFM Support Resource

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India-Miracle Heights
 
Exp 6-10 Years

Key Skills

Retail workforce managementQA TestingWFM Platform MamgemantSIT UAT Regression Testing
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Responsibilities

  • Support QA activities for Retail WFM implementations and enhancements.
  • Prepare and execute test cases, test scenarios, and regression testing aligned with business and technical requirements.
  • Apply knowledge of Retail WFM processes, including scheduling, forecasting, time and attendance, and labor management.
  • Analyze requirements and assist the QA Lead in preparing test scenarios and defining test coverage.
  • Identify, track, document, and retest defects while coordinating with developers on defect resolution.
  • Support SIT, UAT, integration testing, and production validation activities for WFM solutions.
  • Coordinate with the QA Lead, developers, business users, and offshore teams to support testing activities and project delivery.
  • Work under the direction of the QA Lead while independently managing assigned testing activities, documentation, and status updates.
  • Maintain testing documentation and status reports while independently handling assigned testing activities under the direction of the QA Lead.


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